Why Accurate ETAs Matter for Deliveries
Bad reviews aren't only due to bad products. They can also be a result of several little bad experiences a customer has had, including late or missed deliveries.
When multiple customers start texting or screaming "where is my order" on the phone, it disrupts the driver's focus, increases stress, and drops performance. Things quickly move from one missed ETA and one unhappy customer to one stressed driver, more missed ETAs, and multiple angry customers.
When customers know exactly when to expect their delivery and get it as planned, life is much more convenient for everyone involved.
A delivery route optimization app with accurate ETAs makes this possible and avoids racing against impossible schedules. It keeps drivers confident and guarantees a better on-time delivery rate, fewer failed deliveries, and ultimately, less driver stress.
Route Optimization That Saves Time and Mileage
A driver fulfilling multidrop deliveries makes multiple stops spread across a service area, where each drop needs to follow the right sequence to keep the delivery moving and on track. You take a wrong turn. You fall behind.
A poorly planned route adds more hours to your schedule and more kilometers to your mileage. Using an app with real time ETAs for deliveries to optimize your route means smart stop orders, less backtracking, and smoother loops.
With Optiway, traffic patterns are carefully accounted for so deliveries are completed early with fewer unnecessary kilometers and no extra delivery costs, even when working with time window scheduling. You save up to 30% in drive time and delivery costs.
How the App Calculates ETAs Per Stop
If a driver begins the day with 50 scheduled stops, and halfway through the run, traffic delays a drop-off for the 26th customer. Instead of sticking to the calculation at the start of the run, a proper route planner with ETAs adjusts the projections for that customer and the rest of the run.
Every stop on a delivery route gets its own arrival estimate, so as the driver completes a drop, the system updates the estimate to reflect the driver's current position while factoring in real-time adjustments.
Add Stops Fast and Build a Route in Minutes
Businesses need products to be moved quickly to avoid backlogs, customers need their deliveries to arrive at the expected time, and delivery drivers want routes prepared fast so they can get on the road without delays and finish their day earlier.
Optiway is built to make the workflow simpler and make everyone happy. You can import stops quickly by uploading a spreadsheet and not manually typing addresses.
Long lists, messy addresses, and last-minute changes are common stop-list challenges, but they don't have to extend prep time or impact delivery performance. Turn raw stop data into a clean, organized plan and build routes in minutes.
Keep Customers Informed With Better Timing Confidence
Communication builds trust. An accurate ETA delivery app, such as Optiway, gives delivery drivers the confidence to promise and deliver. Customer delivery notifications are taken seriously, and the customers trust that the arrival times given are reliable and not guesses.
For the driver, it means fewer update calls, fewer missed handoffs, and a smoother flow from planning to drop-off.
Built for Real Delivery Days - Edits on the Go
Cancellation happens, priorities change, new stops appear, and addresses can be wrong. But when these things happen in last-mile deliveries, overhauling the plan isn't the solution.
As you add or remove stops, Optiway automatically re-orders your stops to the most efficient stop order on the go (based on your current location) without rebuilding the route from scratch.
Key Benefits and Core Features
The core features of Optiway include:
- Route planning with accurate ETA
- Smart stop sequencing and route optimization
- Real-time adjustments to traffic conditions
- Stop customization with high-priority settings
- One-tap switch to popular navigation maps, including Apple Maps, Google Maps, Waze, and Here WeGo
These features result in numerous benefits for Optiway users, including but not limited to:
- Up to 30% drive time savings: In a real scenario, Optiway reduced a 160-mile delivery route with 9 stops and an estimated 3 hours 56 minutes' drive time to a 123-mile drive with 2 hours 18 minutes' drive time. Saving the driver 37 miles and 1 hour 38 minutes.
- 5x faster planning: Go from planning routes overnight to planning and optimizing routes in seconds with Optiway smart stop sequencing.
- Substantial cost savings: Every 30 miles saved translates to about 5 gallons of fuel saved per truck, leading to up to 20% reduction in delivery or driving costs.
Who Optiway Is For: Last-Mile Team, Field Service, and Courier
Optiway is for anyone who deals with multi-stop routes often and is keen on saving both time and costs.
- Last-mile team: They rely on Optiway to manage dense routes and changing priorities.
- Field service organization: They benefit from clearer planning and fewer late arrivals, which leads to better use of technicians, especially when visiting multiple customers across the city with different ETAs.
- Couriers: They use a route planner with ETAs to complete more deliveries at pace when scheduling deliveries from a wide range of businesses to a widely distributed customer base.
