Note: You can only edit time windows for routes that do not have a "Complete" status. For active routes, you need to edit the route first.
How to change time windows for a stop in an active route
- On the optimized route screen, tap the three vertical dots in the upper right corner
- In the dropdown menu, tap Edit
- On the edit route screen, tap the stop you want to modify
- In the Stop Settings screen, scroll to the TIME SETTINGS section
- Tap Earliest time to set the earliest arrival time for the stop
- Tap Latest time to set the latest arrival time for the stop
- Make sure the latest time is at least 5 minutes after the earliest time
- Tap Optimize route (if you need an optimized route) or Skip optimization to save your changes
How to change time windows when creating a route
- While creating or editing a route, tap the stop you want to modify
- In the Stop Settings screen, scroll to the TIME SETTINGS section
- Tap Earliest time to set the earliest arrival time
- Tap Latest time to set the latest arrival time
- The time window ensures the stop will be visited within the specified time range during route optimization
Note: If you try to change time windows directly from an active route (without editing), the time fields will be disabled and you'll see a message: "To change time settings click on 'Edit route'".